General
You’re receiving an error message when adding a user
This error occurs when the username or email address are already being used. You can not use the same username or email more than once. The fix for this is to try using a different username. If changing the username doesn't fix the problem, change ...
I created a form, but can’t find it
1. If your company has multiple locations, most likely, the form has been saved in a different location. 2. To check this, click the location dropdown in the top right corner, and choose a different location. Search for that form in the new location ...
I don’t have access to a form I should have access to.
There could be a couple reasons for this: You may not be assigned the correct role in Hatch You may not have access to the correct location Now ask yourself, is it an HR Document or a Form you need access to? Click on [Forms] Click on [All Forms] In ...
I can't log into The Hatch Portal
1. Make sure you're using the correct URL: App.HatchCompliance.com or Select the Login link on the top right corner of the HatchCompliance.com website 2. Make sure they are using the correct username and password. Usernames and passwords are case ...